Services
Maintenance and Continuous Improvement Services
We keep your site or app secure, fast and improving, for a fixed monthly fee.
What we build
After launch, websites and apps need looking after. For a monthly fee, we watch that your site is up, install security updates, keep backups, fix problems and make improvements. You always know what we did, because you get a short report every month.
What you get
- Alerts when the site is down, slow or showing errors
- Security updates for the platform, plugins and code libraries
- Backups, and regular tests that they can be restored
- Speed checks and fixes
- Bug fixes, and a support channel with agreed reply times
- Small improvements each month: new pages, clearer buttons, better SEO
- A monthly report of what we did and what comes next
Who it is for
Businesses with a site or app, built by us or by someone else, that want a reliable team to keep it secure, fast and improving, without hiring in-house.
How to start
We begin with a short audit of your code, hosting, security and speed. You get a written list of findings, then a monthly plan. The call and the quote are free.
Tools we use
- Uptime monitoring
- Error tracking
- Automated backups
- Dependency and plugin updates
- Page speed checks
- Monthly reports
What happens next
- A free 30-minute call. You tell us your goals, your users and your deadline.
- A written quote. We send scope, timeline and price within 24 hours of the call.
- Weekly progress. You approve the quote, we start, and you see a live demo every week.
- Launch and support. We hand over the code, documentation and training. You can add a monthly care plan.
More detail in how we work.
What you can count on
Weekly demos
You see working software every week and can change direction early.
You own the code
Source code, designs and accounts are yours once you have paid.
NDA on request
We sign it before you share anything sensitive.
Frequently asked questions
What does website and software maintenance include?
Monitoring, security and software updates, backups, bug fixes and a support channel. Continuous improvement adds speed work and a set amount of development time each month for small features and design changes. Your quote lists exactly what is included and how requests are prioritised.
Can you maintain a site or app you did not build?
Yes. We start with a short audit of the code, hosting, security and speed and give you a written list of findings. Then we agree a monthly plan: we fix the serious problems first and improve the rest step by step.
How does the monthly plan work?
You choose a number of hours per month. Each month we agree priorities, do the work, track hours openly and send a short report. You can raise or lower the hours with one month's notice.
How much does maintenance cost?
It depends on the size of the site or app and how many hours you need each month. After the audit, we quote a fixed monthly fee, and you can change the hours with one month's notice.
Which tools do you use for Maintenance and Continuous Improvement?
We usually work with Uptime monitoring, Error tracking, Automated backups, Dependency and plugin updates, Page speed checks and Monthly reports. We pick the simplest set that fits your goals and explain the choice in your proposal before work starts.
Related services and guides
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Start your Maintenance and Continuous Improvement project
We reply within one working day, and send a quote within 24 hours of our call.
Book a free 30-minute consultation